Purchases
-
I find the item pricing expensive, can you give more Gold or Rewards?
We are always looking at ways to reward players. Here are some places to start looking for Gold:Daily RewardsDaily TasksAchievements Al...
-
I need an in-app purchase refund, what should I do?
We are sorry to hear you had a problem with your in-app purchase in the game. Please contact us via Customer Support and provide a screengra...
-
How do I cancel my subscription?
You can easily cancel the subscription to the game right from your device. Please note that deleting the app will not cancel your subscripti...
-
Refund for subscription
Generally, app stores do not provide refunds for in-app purchases. However, if you or someone who has access to your Apple/Google ID have ac...
-
I want to change my subscription.
If you are using an Apple (iOS) device and would like to change your subscription, please go through the following steps:Open Settings in yo...
-
I can’t subscribe.
App stores can only purchase a subscription if there is a credit card on file in your account. A credit card is needed because the subscript...
-
What are the benefits of a VIP subscription?
When you have an active VIP Subscription, you will have access to exclusive rewards such as:Additional VIP Vehicles to purchase at each tier...
-
I had gold in my account, but now there’s less than I remember
This could be for different reasons, here you could check a few:- You have bought something and don't remember, to see this, check your cosm...
-
I don’t have the same items or offers as other players
Some players have access to beta testing options, such as a reward track for example, but don’t you worry! If we succeed with that, you and ...
-
What happens if I buy a bundle and I don't receive part of it?
It could be for different reasons, maybe there’s an issue with your account or payment.One of the things you can do is contact us through ou...
-
What is the Gold Bank?
The Gold Bank is a free-to-play event that contains a limited-time offer that increases its benefits by completing Battles and Deliveri...
-
I have made a purchase but I did not receive its content
Please close the game and restart your device, now after that, re-open the game and see if the content is now there. The system sometimes ta...
-
I purchased an item by accident. Can I get a refund?
Sadly we do not refund in-game currency for players' mistakes in purchasing content, as it is impossible for us to verify between accidental...