Thank you for reporting a bug. Please contact us via Customer Support and provide more details on that bug so we can work to fix it. The game is still in beta so bugs are not only expected, but also we can't promise these issues will be replaced immediately. However, you can provide the following information so we can further investigate this issue:
- Device model
- Version of iOS/Android
- User ID (you may find it at the bottom of the game's settings screen)
- Is your account linked to Facebook?
- What level are you on?
- Game version (you may find it at the bottom of the game's settings screen)