I find the item pricing expensive, can you give more Gold or Rewards?

We are always looking at ways to reward players.Here are some places to start look for Gold:Daily RewardsDaily TasksAchievementsAside from T...

I need an in-app purchase refund, what should I do?

We are sorry to hear you had a problem with your in-app purchase in the game. Please contact us via Customer Support and provide a screengra...

How do I cancel my subscription?

You can easily cancel the subscription to the game right from your device. Please note that deleting the app will not cancel your subscripti...

Refund for subscription

Generally, app stores do not provide refunds for in-app purchases. However, if you or someone who has access to your Apple/Google ID have ac...

I want to change my subscription.

If you are using an Apple (iOS) device and would like to change your subscription, please go through the following steps:Open Settings in yo...

I can’t subscribe.

App stores can only purchase a subscription if there is a credit card on file in your account. A credit card is needed because the subscript...

What are the benefits of a VIP subscription?

When you have an active VIP Subscription, you will have access to exclusive rewards such as:Additional vehicles to purchase at each tierAddi...

I had gold in my account, but now there’s less than I remember

This could be for different reasons, here you could check a few:- You are using gold to revive, check your battle records and see if that’s ...

I don’t have the same items or offers as other players

Some players have access to beta testing options, such as a reward track for example, but don’t you worry! If we succeed with that, you and ...

What happens if I buy a bundle and I don't receive part of it?

It could be for different reasons, maybe there’s an issue with your account or payment.One of the things you can do is contact us through ou...

I have bought a cosmetic, but I can’t see if I received it

Claiming/Purchasing a Cosmetic Item will automatically add them to your Cosmetics Inventory, to see/equip them, use the Cosmetics Section Ac...

What is the Gold Bank?

The Gold Bank is a free-to-play event that contains a limited-time offer that increases its benefits by completing Battles and Deliveri...

What is the Web Store, and Where I can find it?

Offering the best to our playersNew to the store? we've created a new way to offer the best deals for in-game products to our players.How do...

I can’t make a purchase in-game, it’s blocked in my country

Remember that if you cannot make an in-game purchase, you can always do so directly on our official website: https://massivewarfare.store/ H...

I have made a purchase but I did not receive its content

Please close the game and restart your device, now after that, re-open the game and see if the content is now there. The system sometimes ta...

The Battle Pass is not active

If you are next to the end of the month, and this happens, then the battle pass season has ended, which is why it no longer appears active. ...

What are VIP Points in Massive Warfare?

VIP Points are a currency in Massive Warfare that offer various rewards and benefits to players who collect them. The more VIP Points you ga...