Dear Commanders,
 During the upcoming weeks, we will be performing internal system maintenance, combined with the usual holiday season staff reduction. Because of this, support availability will be lower than normal between December 24 and January 4.

 What does this mean for your tickets?
 • We will be able to assist normally with simple inquiries.
 • Complex cases and issues may take longer to resolve during this period, including purchase-related cases.

 When will normal response times return?
 Starting January 5, our team will resume full operations and begin processing all pending tickets in order of arrival.
We truly appreciate your patience and understanding during this time.

Thank you for playing Massive Warfare, and we wish you a wonderful holiday season